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5.0
Based on 307 reviews
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Inner City Plumbing services all Melbourne Suburbs specialising in suburbs close to the city centre. We have been in this business for over 25 years and we are continuously growing. Our clients appreciate our friendly plumbers and how we use the latest technology to deliver high quality plumbing solutions.

At Inner City Plumbing we value your feedback and comments so that we can continue to improve and update our services. We work very hard to make sure all our customers are completely satisfied with our service. Our goal is to always exceed our customers expectations.

Inner City Plumbing Reviews Rating

4.8
Rated 4.8 out of 5
4.8 out of 5 stars (based on 1,238 reviews)
Excellent81%
Very good19%
Average0%
Poor0%
Terrible0%

Inner City Plumbing Customer Reviews

First Class.

Rated 5.0 out of 5

Tyron was extremely polite knowledgeable and easy going. I thank him for his great understanding and great service.

I will call Inner city plumbing in a heart beat.

Michael Perri

Broken shower tap

Rated 5.0 out of 5

I’m not a handy person and I’m glad inner city plumbing are near by. Thanks to Paras who organised everything. New tap in one hour. All done no fuss.

Pete

After hours

Rated 5.0 out of 5

Not all plumbers are the same. 5 calls later and finally someone was willing to come out and fix the blocked toilet. We tried ourselves but no luck. What can say we’ve got kids…much appreciated. Thanks

Danny Walsh

No Hot Water

Rated 5.0 out of 5

Amazing and very thorough work by Ty. Thanks for your help. Honest appraisal with great service.

Maire Koster

Trustworthiness, efficiencies and politeness

Rated 5.0 out of 5

Ty and Hayden were absolutely amazing: extremely polite, respectful and efficient in unblocking the stormwater drain. They are very knowledgeable and honest in roof plumbing advice. I have recommended Inner City Plumbing to my friends and family.

Amy

Excellent plumbing service

Rated 5.0 out of 5

Excellent plumbers who fixed my roof despite many others trying and failing before. Will certainly be using them for all my future plumbing jobs.

Cynan Kim-Blackmore

“What professionals” – Thank you

Rated 5.0 out of 5

Great service and professional. I had a leakage problem for years which has been repaired. The Plumbers from Inner City had to think outside the square to solve the issue.

Lucky Bebonis

TOTALLY Recommend

Rated 5.0 out of 5

They were very quick as the plumber person arrived at my address within 15 minutes after I called. Very efficient and the problem was rectified in less than 10 minutes. Great response for an urgent issue, would totally recommend Inner City Plumbing.

Himadri Srivastava

Same day service

Rated 5.0 out of 5

Great quality. Reliable. Trustworthy. Answered all questions. Timely too (same day or next day service).

Xenia Clark

On time and efficient

Rated 5.0 out of 5

Shane came and replaced our leaking hot water service at the arranged time. No fuss and took old unit away. Very happy with the service from inner city plumbing.

Peter O.

Problem solved

Rated 5.0 out of 5

I had a roof leak and was unsure of the source. Inner City Plumbing found the probable source and was able to meet my time-line to repair it promptly. This was despite Melbourne’s miserable winter weather. I’m very grateful for their responsiveness and excellent customer service, from the people onsite to those in the office. Thank you

Peter

Blocked sewer

Rated 5.0 out of 5

Great service from Steve. Am very grateful at how quickly he fixed the problem and for his follow up advice to avoid future issues. Would definitely recommend Inner City Plumbing.

Robyn P

Best plumbers so far

Rated 5.0 out of 5

We needed a quote to fix a water leak under the driveway. Had several plumbers give us a quote but Sam just nailed it. Not the cheapest mind you but definitely the most professional and easy to work with. Can highly recommend inner city plumbing.

Alistar

Blocked Sewer

Rated 5.0 out of 5

Great service, very professional and no nonsense. They just got the job done. Cleaned up afterwards. Easy to deal with from start to finish.

Barry Seddon

Very helpful

Rated 5.0 out of 5

Big thank you to Inner City Plumbing for sorting out our leaking roof. Guy was very professional and explained what the problem was and how it needed to be fixed.

Thanks again.

Rose V

Great Service Highly Recommend

Rated 5.0 out of 5

Its not often you find trades that are fair, honest with great service to match. Repaired our burst pipe in the dark. Cleaned up as well. Great work guys. 5 Stars!!!

Richard K

Hot Water System

Rated 5.0 out of 5

Fair price, same day service and very professional. We needed a new unit and these guys made it happen. I spoke with Sam, very helpful and organised everything. Can recommend!

Mike Campbell

New Sewer

Rated 5.0 out of 5

After several quotes and trades just not turning up we went with Inner City Plumbing to complete our sewer upgrade. Can’t really fault these guys they just got the job done and left the yard very tidy I must say. Thanks for all the hard work. If you need a plumber I can recommend Inner City Plumbing.

Johan Lechte

A-Team

Rated 5.0 out of 5

Great communication, arrived as promised and installed a new hot water unit just in time for the evening rush. With several young children dinner time and bath time is hectic. Guy saved the day. Much appreciated. Works a treat.

Rose Browning

Roof Leak

Rated 5.0 out of 5

Everyone else just gave up. But not Inner City Plumbing. We are rapped. They found the leak and solved the problem. Love you guys.

Rinata Bowles

Go the job done

Rated 5.0 out of 5

All we needed was a plumber who would get the job done. Straight to the point no add on selling just fix our leaking toilet. These guys were fast, efficient and affordable. Will definitely use them again. Thanks.

Alex Weston

Going the extra mile!!

Rated 5.0 out of 5

I’ve gotta say that dealing with tradies can at times be a nightmare – especially if you are are ignorant as I am about plumbing! Also we have tenants so I hadn’t actually “seen” the shower issue. I had spoken to a number of companies about our shower but just trying to get someone out to the apartment just to look at it was difficult. I called Inner City Plumbing and spoke to Paras and she was brilliant – listened to my issue, asked for photos so that a plumber could confirm a part, and then had a plumber, Guy, out at our apartment within an hour, with the part AND fixed the issue. My tenants said Guy was professional and explained exactly what he was doing. He then called me and explained exactly what he had done. An absolute pleasure to deal with – will definitely be using Inner City Plumbing again and would highly recommend them – don’t go anywhere else – just thrilled and relieved to have the problem solved for my tenants. Many thanks.

Jane Stewart

Last minute

Rated 5.0 out of 5

We desperately needed a plumber because our gas hot water service was not working. Thanks for coming out late at night you guys were terrific. I know it wasn’t an easy fix but you got the hot water flowing again. Highly recommend anyone needing a plumber call inner city plumbing.

Beverly Roche

Water leak

Rated 5.0 out of 5

Went through 2 plumbers who completed wasted my time. Thank you Paris, your plumber not only arrived on time but located and fixed the leak. Very professional and well organised. Much appreciated.

Michelle Godding

Hot Water Service

Rated 5.0 out of 5

Needed a new hot water unit. These guys had a what we needed at a great price. Very happy with the service. Will use again.

Rodney Williams

Blocked drain

Rated 5.0 out of 5

Honestly wasn’t sure what the problem was, thought it might be the toilet. Really appreciate the advice and service from Inner City Plumbing. Fast response and problem solved. Note to self. Apparently you shouldn’t put dolls down the toilet. Thanks again. Will recommend. Cheers

Simon Moseley

Blocked sink

Rated 5.0 out of 5

I tired fixing it myself and I think I made it worse. These guys were very helpful, came the same day and fixed my stuff up. Thanks will recommend.

Ravi

New gas line

Rated 5.0 out of 5

I just wanted to say that Inner City Plumbing were very professional, left everything clean and tidy plus followed up the next day to make sure we were happy with job. And we were. 5 stars all round.

Sophie Miller

Excellent Service

Rated 5.0 out of 5

We had a burst pipe behind a brick wall in a laundry area on a Saturday morning. Water was seeping across the floor. Guy from Inner City Plumbing came not long after I called. He located where the leak was very quickly and within an hour a section of corroded copper pipe was removed and a new section inserted. He cleaned up the bits of brick and plaster from the excavation, dried the wall and the floor, and pushed the washing machine back in place. All this was done very calmly and very competently. He explained what had caused the problem and what he was doing at each step of the repair. He was in and out in exactly an hour. Very impressive and I’ll be using him as our plumber from now on.

Eric Meadows

Response from Inner City Plumbing Melbourne

Hi Eric, we’ll definitely pass on your kind review to Guy. He’s a fantastic plumber and a valuable part of team. Cheers Sam

Very thorough.

Rated 5.0 out of 5

I had problems with two leaking toilets which Steve took the time and effort to fix. He was professional throughout.

Ivana Selvatino

Response from Inner City Plumbing Melbourne

Thanks Ivana, we appreciate your feedback. We’ll let Steve know he’s kicking goals. All the best Sam.

Excellent professional service.

Rated 5.0 out of 5

We contacted the firm and got what we needed the same day (carbon monoxide checking). Guy and his young apprentice Lachie were professional and thorough. We were very pleased and will certainly use them again!

Sam Rapisarda

Response from Inner City Plumbing Melbourne

Thanks Sam, Carbon Monoxide can be deadly so getting your gas appliances checked every year is a wise move. All the best Paras

Very Reliable

Rated 5.0 out of 5

Very prompt reliable service for a difficult problem Blocked old drains …. Guy and apprentice professional, friendly , helpful explaining each step and showing me the blockages with their camera so I would fully understand our problem and what is needed to fix it … Great communication… would definitely recommend and use again

Josie Browne

Response from Inner City Plumbing Melbourne

Hi Josie, we’ve been fixing blocked drains for over 20 years. We have tons of experience with old drain systems. You called the right plumber. Cheers Sam

Really great service

Rated 5.0 out of 5

Provided a really great service. Arrived on time and quickly assessed the problem we were having with our leaking roof. The problem was resolved in a very timely manner and professionally and with really competitive rates. Highly recommended.

Jana Sparks

Response from Inner City Plumbing Melbourne

Hi Jana, A leaking roof can cause quiet a bit of damage if its not fixed in a timely manner. Thanks for the call. Glad we could help. All the best Sam

Got the job done

Rated 5.0 out of 5

Contacted Inner City Plumbing from a referral. Very professional, where on time, no fess. Got the job done. Always up front about the process and cost. Left the place very clean and tidy. Can recommend these guys as great plumbers.

Seb Webster

Response from Inner City Plumbing Melbourne

Hi Seb Referrals are always the best way to find the right plumber. All the best Paras

Genuine plumbing service

Rated 5.0 out of 5

I have used Inner City Plumbing for a long time. They have been excellent to us and we have been very happy with their service. Inner City Plumbing was recommended by a friend 10 years ago and would not hesitate to recommend them to anyone else. Sam is very genuine, honest and his work is excellent. 100% recommend.

Adrian Stronza

Response from Inner City Plumbing Melbourne

Thanks Adrian. Look forward to helping you out again. Cheers Sam

Fantastic job

Rated 5.0 out of 5

Nick repaired a broken pipe in our toilet which was pouring water everywhere He did a fantastic job. He came in about an hour on Tues which was fantastic as pipe burst on that morning. We were thrilled with the service. Will use again without hesitation. Nick also did a pressure test and replaced a washer.

Margaret Keays

Response from Inner City Plumbing Melbourne

Hi Margaret We always challenge our team to respond quickly and efficiently. Glad we could be of service. Regards Sam

Highly recommend

Rated 5.0 out of 5

Friendly and professional, gave us a run down of what was wrong and what they did to repair it. They worked quickly and fixed the issue. Repair components & costs given in a inventoried list adding to total cost. Would recommend this service.

Beau Parker

Response from Inner City Plumbing Melbourne

Hi Beau, Our goal is to provide 100% customer satisfaction at and affordable price. Regards Sam

Very satisfied with service

Rated 5.0 out of 5

Good afternoon I was more than satisfied with the service today that Inner City Plumbing provided at our home. We have consistently used your company and will continue to. Guy was excellent and Paras most helpful with the promptness of Guy attending thanks 10/10 Regards Rod F

Rod F

Response from Inner City Plumbing Melbourne

Thanks Rod. All the best Paras.

No fault in the service

Rated 5.0 out of 5

Could not fault the service. Service happened when they said it would even taking the time to tidy after.

Greg Hodnett

Response from Inner City Plumbing Melbourne

Hi Greg, our aim is always 100% customer satisfaction. Regards Sam

No hesitations to recommend

Rated 5.0 out of 5

Great service. Would recommend without hesitation. Jonathan was terrific and very efficient. Very nice guy. Overall 10 out of 10.

paulre24aaa

Response from Inner City Plumbing Melbourne

Cheers Paul.

Highly recommend

Rated 5.0 out of 5

Had such a great experience with Inner City Plumbing – highly recommended! I called on Sunday afternoon regarding some blocked drains and Jonathan showed up right on time on Monday morning. He was super helpful – got the job sorted quickly and professionally and explained what had happened and how it was being fixed. Big thanks to Jonathan and the team!

Michael Hurley

Response from Inner City Plumbing Melbourne

Hi Michael, we really appreciate your feedback. Will pass it onto the team. Cheers Paras

Such organised tradies

Rated 5.0 out of 5

Guy and the team did a superb job. Never have we experienced such fast, organised tradies on the job. Called on Tuesday jobs finished Thursday. Awesome team

Amanda

Response from Inner City Plumbing Melbourne

Thanks Amanda. No point in wasting customers time or money. Regards Sam

Very fast service

Rated 5.0 out of 5

Discoverd a leak and made a call where Shane came out and resolved it for me ASAP. Very fast service.

Mark Gardoz

Response from Inner City Plumbing Melbourne

Hi Mark. Leak detection is one of our specialties. Shane is one of our senior plumbers. He’s always been extremely reliable. Regards Sam

10 out of 10

Rated 5.0 out of 5

The plumber Steve arrived. He listened to my concerns. Checked it out then gave me his advice. I appreciated his work. He asked if he could clean up where he’d been working & I said I could do that. I would happily recommend him as he did a really great job & was very professional ten out of ten!

Ron Lau

Response from Inner City Plumbing Melbourne

Cheers Ron. Thank you for your kind recommendation. Paras

Gas leak

Rated 5.0 out of 5

Quick response and on time service. I found Jonathan to be a polite and professional fellow and thorough in his investigation of a possible gas leak.

Colleen Kelly

Response from Inner City Plumbing Melbourne

Hi Colleen, Gas leaks can be incredibly dangerous so getting it checked and serviced is important. Thanks Sam

Dangerous gas leak

Rated 5.0 out of 5

Shane arrived promptly to investigate a dangerous gas leak in my home. His manner was friendly and highly professional, and he worked efficiently. He performed extensive testing, and explained all of the details of his work using language that was easy for me to understand. Overall, he demonstrated quality workmanship and attention to detail. Sam, whom I spoke to on the phone, also delivered excellent customer service. He was very courteous and kept me informed about the plumber’s arrival. I would be more than happy to use Inner City Plumbing’s services again in the future and I highly recommend them to all.

Stephanie Huynh

Response from Inner City Plumbing Melbourne

Thanks Stephanie, Gas leaks are very dangerous and can cause serious injury or even death. We know how fix gas leaks fast. Regards Sam

Steve and apprentice, so professional !

Rated 5.0 out of 5

Steve and his apprentice were very friendly and professional. They arrived on time and patiently explained everything to me as they performed the task. A+ service

Fu- Ho Chung

Response from Inner City Plumbing Melbourne

Thanks Fu-Ho, glad we could be of service. Paras

On time and efficient

Rated 5.0 out of 5

Booked these guys with a couple of days notice and they arrived spot on time. Completed the job efficiently and didn’t suggest unnecessary extras. I will definitely use them again if we have any other plumbing issues.

Peter O’Reilly

Response from Inner City Plumbing Melbourne

Hi Peter being on time is very important to our business and customers. By only doing the necessary repairs keeps the cost down. Cheers Sam

I found through google reviews !!!

Rated 5.0 out of 5

Quick and courteous response. Steve was great help choosing the most suitable product to ensure quick delivery and efficient installation. As soon as toilet was delivered to ICP, they were on the phone to me organising date to install. Excellent job and minimal mess. Fantastic service and so happy I found them through Google reviews.

Marvas

Response from Inner City Plumbing Melbourne

Hi Marvas. I will pass on your kind words to our team. Regards Paras.

Super Nice !

Rated 5.0 out of 5

Fantastic service to my pensioner mum’s instant hot water unit. Even the apprentice was super nice!

Stav Mouzakis

Response from Inner City Plumbing Melbourne

Thank you Stav. Hot Water System repair and replacement is definitely a critical job. It needs to be done right.