Google Rating
5.0
Based on 351 reviews
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Available 24/7, plumber out within the hour!
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Melbourne hot water system repair plumbers

Our licensed gas fitters and master plumbers repair all makes and models of water heater systems. With 24/7 availability and one-hour emergency repair services, our water heater plumbers are ready to go. How can we help?
Google Rating
5.0
Based on 351 reviews
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Save us on speed dial for rapid hot water unit repairs

Day or night

We’ll schedule our hot water system repairs at your most convenient time.

1h rapid response

Major breakdown? We won’t let your tenants, guests or loved ones freeze. We’re on our way.

5-star plumbers

Read our reviews, and you’ll soon see why we’re Melbourne’s preferred plumbers.

Tailored solutions

We can modify your hot water heaters to ensure they meet your needs without breaking down.

No hot water? Not on our watch.

As plumbers, our worst nightmare might be different from yours, but we can’t imagine anything more daunting than a world without hot water. The idea of even a day without it is hard to bear. It’s more than just missing out on hot showers—many businesses and industries depend on a consistent supply of hot water to keep things running smoothly.

Inner City Plumbing’s experienced plumbers have over 30 years experience and take care of all residential, commercial and industrial scale repair of hot water units.

Unique sites and venues require equally unique solutions. We repair all brands of hot water heaters, including; Aquamax, Bosch, Dux, Rheem, Rinnai and Vulcan. On top of that, we also repair all types of water heaters, including:

Our reliable repairs are guaranteed!

Good enough is never good enough. Quality repairs require quality parts, and we always use the best tools, tech and components available to us to conduct our water heater repairs. We know what you’re thinking: premium parts come with premium prices. Not to worry. We’ll offer you a range of solutions with transparent costs and straightforward reasoning so you can make a decision you’re comfortable with.

Hot Water System services in Melbourne

Whether you’re renovating a new home with a broken heat pump or need to ensure your hotel’s hot water units are always running at full capacity, our full-service plumbers have your back.

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Hot water system installation

We’ll have your new custom-designed hot water system installed in no time.

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Hot water
services

We’ll plan a yearly maintenance schedule to make sure your hot water flows freely.

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Hot water
repairs

Leaking tank or burst pipes, we can repair minor damages to your hot water system.

emergency services
Hot water system
replacement

Ready to upgrade from gas to a solar hot water system? Leave it to us.

We are professionals - through and through

Plumbing is a messy business. But as a family-owned enterprise, our elders have taught us to keep our toys neat and to clean up after ourselves. Rest assured that we’ll keep our worksite as safe as possible and minimise disruption as much as we can.

Suppliers we work with

Have your hot water systems repaired
in three quick steps

Our 24/7 phone lines make it easier than ever to book an emergency plumber.

call
Step 1

Make the call

Tell us what’s wrong and how bad it is. We may be able to guide you through temporary fixes till we get there.
Step 2

Approve the plan

We’ll explain what it will take to fix your hot water heater and provide a quote. When you’re happy, we’ll get to work.
Step 3

Relax

Feel free to get back to your day. We’ll get started and let you know if we need anything.

Our service areas

‘Inner City Plumbing’ was a great name for our company when we first set up shop. It told our clients everything they needed to know about us. But that was decades ago. We’ve grown a bit since then.

We’ve expanded our service area to cover over 160 Melbourne suburbs.

As expansive as our service area is, we still guarantee our one-hour response time to all homes and businesses within it. You can count on us to be there when you need us.

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What our customers say

Inner City Plumbing
Excellent
5.0
Based on 351 reviews
review us on
Failed hot water unit. Shane arrived within an hour, diagnosed the problem and had the system replaced and back up within 3hrs. He was very friendly and knowledgeable. Would recommend and use again.
Super fast, efficient and friendly service. Was able to come over within 30 minutes and fix our pipe with no issues
Tyron Waring, the plumber from Inner City Plumbing, solved a number of issues we’ve had for a long time, as wellas fixing a pressing major problem. He gave clear advice about our options too. He was friendly and it was easy to chat with him. We were impressed with his professionalism and his tidiness. He’s a great asset to the company. This is the second time we’ve used this company and on each occasion the plumbers have been nice people as well as being very good at their jobs.We used Inner City Plumbing again two weeks ago. They were able to send out Tyron Waring within 24 hours. He did a great job: worked solidly for four hours on a variety of problems in an old house. He gave clear advice, solved the problems and cleaned up very well. It’s such a relief to find a plumber who is clearly trust-worthy and hard working.
Response from the owner: Hi Eric, thank you so much for fantastic review. I must agree with you Tyron is very professional, tidy etc... He is a big asset to Inner City Plumbing. Again thank you for the review and i will pass on the kind words to Tyron. Regards the team at Inner City Plumbing.
Very pleased with work done by this crew. Hot water service supplied and connected very quickly, no fuss. Good to work with them
Fast and very efficient service. The work was completed to 100% satisfaction. Would definitely recommend Inner City Plumbing.
Steve was great. Prompt response, efficient and helpful. Clare
Steve was on time, professional and upfront with everything that needed to be done. Would highly recommend.
Response from the owner: Daniel, so glad to hear you found our company to be upfront and Steve let you know with what needed to be done. Steve is very honest and upfront and always involving the customer so they are aware of what is going on. Thanks for the review and the recommendation. The team at Inner City Plumbing.
Inner City Plumbing did a very good job at a reasonable price. Will use them again. .
Response from the owner: Thank you so much Charlotte for taking time leaving us a 5 star review. Our team at Inner City Plumbing do appreciate it. Glad we could help you.
Thank you for your excellent work Shane - timely, very patient, professional & solved all our plumbing issues - much appreciated. Would have no hesitation recommending you to family & friends. Regards Roz & Wayne
Response from the owner: Thanks Roz & Wayne, Shane does do excellent work 🙂 Thank you for the review and the recommendation. I will pass on to Shane the kind words you have said. Regards Inner City Plumbing Team
Absolutely fantastic service and can highly recommend them to everyone. Customer service was brilliant right from the start to finish. Steve and his apprentice were very friendly and quality of their workmanship is excellent. Thank you guys so much.
Response from the owner: Carol, thank you for taking the time in leaving us a 5 star review and highly recommending us. Glad we could assist you with what you required. Thank you so so much for the Warrabilla Riesling, loved it.. Thanks so much Carol very sweet of you.
From the first day i contacted Inner City Plumbing «  Paras » as assisted me and within a day i had a tradesman’s . to my place . i have find very them profetional and efficient . Not only they are profetional but the have a fantastic attitude, on time on the job. i highly recommend Inner City Plumber . Thank you for the great job ..
Response from the owner: Ohhh Daniel, Thank you so much for the review, it means so much to us. You were a pleasure and a delight from the first time you called us. Glad we could help you and got that hot water back on especially for the girls 🙂 Thanks for the lovely bag of lemons as well. Delicious.... Thanks again for the review.
Quick, efficient and friendly and most importantly did an excellent job. Follow up job equally impressive. Great communication about all the options. For peace of mind these guys are the best I've found.
Response from the owner: Thanks David for your honest review. The team at Inner City Plumbing
Thank you for your help, courteous and efficient and very happy with our new hot water system.
Sam and his team at Innercity plumbing are fantastic!! Sam is honest upfront and organised.. from roof replacements on commercial buildings to residential general plumbing.. Inner-city is dependable… prompt in their responses and helpful with any questions always.. Thankyou Sam for your incredible work with our new roof install recently .. highly recommend innercity plumbing
Response from the owner: Amy thanks for taking time and leaving us a 5 star review. The team at Inner City Plumbing do appreciate your kind honest words.
Prompt, efficient and did a great job - this basically sums up my experience with these guys. Late Friday afternoon my only toilet in the house became blocked (that was my diagnosis) so the prospect of going through the entire weekend with a blocked toilet was not at all appealing. I called around a few plumbers and none would come out on short notice. Fortunately I called these guys, on their website it says ‘plumber within the hour’ and true to their word, they were there within the hour. The service could not have been better, they immediately diagnosed that the issue was not with the toilet itself, rather it was the blocked sewer in the laneway at the back of the property. They had all machinery in the van and with two guys on the job they went to work and unblocked the drainage. Disaster averted!I was really impressed by how Shane and the other plumber (sorry I can’t remember his name), went about their job. Very precise, didn’t make a mess and tidied up after they finished the job. Really good guys to deal with. Well done and thank you!
Response from the owner: Wow!!!! Thanks Matei for such a honest and positive review. So glad we could help you and a blockage afterhours its not a nice thing to be dealing with especially on a Friday afternoon. Thanks again from the team at Inner City Plumbing
Super lovely and fast plumbers. Had to replace the hot water service and was done within 24 hours. Would have them again with any other plumbing needs.
Response from the owner: Thanks Abi for a lovely review. We know how important it is to have hot water a home especially with Melbournes weather...:) Thanks again Abi really appreciate it.
Efficient communication and easy to work with
Response from the owner: Thank you Sulu. So glad to hear you found our service efficient and easy to work with. Regards the team at Inner City Plumbing
I've had Inner City over a couple of times and really appreciate them. Always prompt, easy to work with and they get the job done. Their rates seem pretty competitive too.
Response from the owner: Hi Jane always a pleasure to help you. thanks for the review.
We recommend Inner City Plumbing highly. We called the company for a big leak in the pipes in our kitchen. Guy and his assistant came quickly, diagnosed the problem, fixed it and were able to provide the needed supplies. They were knowledgeable and worked efficiently. We’ll definitely call them again for other plumbing needs. HG
Response from the owner: Thank you Hugh for such a great review. It was a pleasure booking your job in and being able to help you on the day. Thanks for the recommendation and the review the team at Inner City Plumbing.
Response from the owner: Thanks Trudi for taking the time to leave us 5 star.
They arrived quickly, when they said they would, and were professional and helpful thought. Excellent service!
Response from the owner: Thanks Robert, always here to help. So glad to here such a positive review, means alot to our company.
Response from the owner: Thank you so much for leaving us 5 stars
Really helpful and efficient guys. Decent quotes. Would certainly recommend
Response from the owner: Victoria, we are very glad we could assist with your plumbing situation. Thank you for recommending us and taking the time to leave a review. We truly appreciate it.
These guys turn up on time, are efficient, polite and even clean up after themselves! What's not to like?? 😁👍
Response from the owner: Indeed, Rosemary, what's not to appreciate about our service? As you've rightly pointed out, we are punctual, efficient, courteous, and we even tidy up after ourselves. We sincerely thank you for your candid review.
Guy Smith-Steane came to fix sewage blockage at my house today. He was punctual and professional, and very pleasant to deal with. Very grateful that he was able to resolve the issue, and my toilets were finally functioning properly again. Highly recommend Guy and Inner City Plumbing.
Response from the owner: Thank you Danica for such a fantastic 5 star review. Must say Guy is very professional when it comes to blockages 🙂 Thanks for the recommendation.
Prompt service with from a plumber who identified my problem and quickly fixed it at a reasonable price (taking account of the fact the service was outside normal working hours) I will keep this company in mind when I require plumbing work in the future.
Response from the owner: Thanks Ed for taking the time to leave us a 5star review.
Big thanks to Jack & Guy for installing a couple of wall hung vanities.They were quick, efficient and excellent value for money.Would def hire them again for any plumbing issues!
Response from the owner: Thanks Ash for a fantastic 5 star review. Glad that Jack & Guy could help you with the vanities.
Highly recommend. Courteous & helpful plumber, job efficiently done. Thank you.
Response from the owner: Thanks Liz for the recommendation.
Responsive and reliable but somewhat expensive.I called Inner City Plumbing 7am Monday morning after a burst pipe overnight had our water off at the mains and unable to shower for work.They were one of the only plumbers that answered the phone and arrived promptly at 8:30am and resolved the issue in 1.5hours.I thought normal rates would apply but I think we were still charged "emergency" rates based on the final bill.
Response from the owner: Thanks Rachael for talking the time to leave us a review
Fantastic service very good guys to deal with very good rates and prompt on time service
Response from the owner: Thank you Louie for leaving our company a 5 star review. Great to hear that you are happy with our service.
Fast, friendly and efficient service. I highly recommended Inner City Plumbing.
Response from the owner: Thanks for the recommendation Louise. The team at Inner City Plumbing.
Inner City Plumbing attended property to assess hot water issue. They were prompt, efficient and honest in their assessment. Extremely professional and thoroughly communicated their professional opinion. Highly recommend!
Response from the owner: Mirabella thank you so much for your 5 star review. The team at Inner City Plumbing really appreciate you taking the time to leave this honest review. Thanks for the recommendation.
Inner City Plumbing fixed my hot water problem quickly, as well as alerting me to another potential issue in my bathroom. They responded to my initial phone call promptly and arrived at the appointed time, which was great. I will definitely use Inner City Plumbing again as the service was professional and efficient.
Response from the owner: Thanks Eva for your review. Glad we could help you quickly and you found our service to be professional... thats what we like to hear.... thanks again the team Inner City Plumbing
Prompt, professional and very honest. I will continue to use this company and definitely tell family and friends about them. Refreshing to see that customer service still exists. Explained everything thoroughly and answered all my questions. Honestly the best company as far as tradies to work on my extensive renovation. Thanks guys!!
Response from the owner: Thanks George ...wow what a review.... thanks for being so polite. Always happy to help. Regards the team at Inner City Plumbing
Fantastic service received from Inner city plumbing yet again! Prompt call out, reasonable fees & friendly team. Thanks again to Sam & Inner city Plumbing for doing an amazing job!!!Highly recommended!!!!! John
Response from the owner: Thanks so much John, for taking the time to leave such a fantastic review. Glad to hear the job was completed in an amazing way !!!! and thanks for your recommendation. From the team at Inner City Plumbing
Fantastic customer service, both over the phone and with plumbers who fixed my gas leak and hot water. Explained the problem and quoted the cost before carrying out any work.Thanks for the help.Highly recommend Inner City Plumbing
Response from the owner: Thanks Metal J Drummer for your positive feedback.
Shane was on time, found the problem and fixed it quickly - great service from Inner City Plumbing.
Response from the owner: Thanks Louis for leaving us a 5 star review. Will pass this on to Shane. Regards inner city plumbing team.
Inner City Plumbing were fantastic, everything from booking in the appointment, to the plumbers Jack and Lauchlan turning up on time, giving advice, and honestly working hard, would call them again any day of the week if I or when I need another plumbing problem resolved. I highly recommend them
Response from the owner: Thanks Cameron for the 5 star review and your recommendation. I will pass onto the plumbers. Regards the team at Inner City Plumbing.
Response from the owner: Thanks Tsets Gibbons for taking the time and leaving us 5 stars.Much apprectiated.
Just got off the phone with Inner City Plumbing, where they saved me a few grand. Was looking to get drain grates installed on my roof. I had a previous plumber quote me a suspicious price, so I wanted a second opinion. Called up Inner City where I was redirected to Sam. After some back and forth, he explained that it was something I could easily do myself for a fraction of the cost. They could've easily charged for a visit, but instead just gave me honest and practical advice.
Response from the owner: Hi Nathan, always a pleasure to help and if we can save the customer money thats what we like to do. Thanks for a great review. The team at Inner City Plumbing.
I couldn’t say enough good things about Shane, and Inner City Plumbing. Bang on time, fixed what needed to be fixed and saved me from botching replacing the shower head myself. Chilled, happy to answer questions, his ultra positive early morning vibes got the bathroom back to 100% in next to no time. Thanks so much. Cheers. Sean.
Response from the owner: Sean thanks for the review. I will endevour to pass this on to Shane. Thanks again the team at Inner City Plumbing
Inner City Plumbing were absolutely outstanding!! We needed emergency plumbing after the sewer surged back into our wet areas and flooded the floor. They were diligent and thorough, taking care of furnishings and cleaning up after themselves as they went. Extremely professional, pragmatic and very impressed.
Response from the owner: Aaron happy to help with your emergency plumbing. Glad to hear you were happy with our service. The team at Inner City Plumbing
I was having trouble getting plumbers to commit to my job or even just call me back.Inner City Plumbing were quick to respond, came out to quote when they said they would, did the job when they said they would. The result was fantastic and hassle free.Will use them for all future needs.
Response from the owner: Thanks Darren for your honest 5 star review. Regards Inner City Plumbing team.
I called Inner City Plumbing as we had a gas leak. I tried a number of plumbers in our area and no one was available to come out on the same day. Inner City Plumbing had plumber Shane arrive within the hour. Shane was awesome! He let us know the price at every stage. He showed us what needed doing and made sure everything was safe.Happy to recommend these guys. Price was great and the job was completed properly.
Fantastic customer service. Really obliging and well organised. Would definitely recommend
Response from the owner: Thanks Kerrie for your review and recommendation. Regards the team at Inner City Plumbing team
Guy and Jack came to check a leak in our ceiling. They were incredibly professional and friendly, and patient in explaining the issue and next steps. Would highly recommend.
Response from the owner: Tom thank you for recommending Inner City Plumbing and the 5 star review. Regards the team at inner city plumbing
Inner City responded immediately when we described our urgent situation and organised for Shane to come and investigate the leaks. He was very thorough, reassuring and considered before saying it was necessary to break some bathroom tiles. He was professional and persisted in a very difficult event. He and his team cleaned up carefully. We highly recommend ICP
Response from the owner: Thanks Joy for a fantastic honest review, we do really like hearing the feedback. Regards inner city plumbing team
Fantastic experience with Guy who attended my property, quickly and efficiently rectified my plumbing issue. Very personable and positive experience. Highly recommend!
Response from the owner: Thank you Zhane for taking the time to leave us a 5 star review. We really do appreciate it. I will pass on your kind words about Guy (im sure he will appreciate the great feedback) and thanks for the recommendation. Regards the team Inner City Plumbing
Recommended. On time, right price
Response from the owner: Thank you Nicholas for your 5 star review. We really are pleased to hear your feedback. Thanks again.
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Are we Melbourne’s best plumbers? Who’s to say?

Our clients say this, that’s who! We’re extremely proud of the reputation we’ve built over the decades. Our clients trust us to be transparent and punctual and to take their concerns seriously, and that’s how we’ve managed to secure so many long-term working relationships.
why 1

All-industry expertise

We’re the go-to plumbers for city councils, residential developers and business owners around Melbourne.
why 2

Top-rated plumbers

We can sing our own praises all day long, but nothing we say can beat a word from our satisfied clients.
why 3

Tailored service

We’ll happily work with you to design custom hot water systems or set up business-friendly repair schedules.
Customers adore us for our speed and honesty. We have hundreds of 5-star reviews.
star ratings

About us

Our business has weathered all kinds of challenges over the last thirty years, but we’ve survived and thrived through them all. There really isn’t a secret to our success, just three simple principles that keep us grounded.

  1. Do our best to go above and beyond for each client
  2. Do our best to refine our services and expand our expertise
  3. Enjoy the job
 

Being a family-owned business, joy really is the critical factor. We’re lucky enough to share our expertise with the next generation and learn a great deal from them, too. That’s what fuels us to be at our best. It certainly pays off for our clients.

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Frequently asked questions

Here are five signs our hot water system might need to be repaired:

  1. It has leaks and puddles around it
  2. It constantly makes clanging and banging noises
  3. It heats water slower than it used to
  4. It runs out of hot water extremely quickly
  5. The hot water it produces smells or has an odd colour

 

If you notice any of these signs, give our repair plumbers a call.

Let’s get your hot water flowing

Our Melbourne plumbers are standing by for all your hot water installations and repair needs. Give us a call 24/7.

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