Google Rating
Based on 317 reviews
Available 24/7, plumber out within the hour!

Same-day hot water service plumbers

With 24/7 availability and one-hour emergency turnarounds, our plumbers are always ready to give your hot water units professional servicing. Give us a ring to set up a regular hot water system service.
Google Rating
Based on 317 reviews

Write our number on your hot water system under ‘life saver’


Day or night

We’re happy to service your hot water systems outside of peak usage hours.
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1h rapid response

Found a leak? Sudden breakdown? We’ll be there in one hour, guaranteed.

5-star plumbers

Read our countless glowing reviews, and you’ll see how we earned our reputation.

Veteran plumbers

With 30 years of experience, our plumbers know how to fix any hot water unit.

Gas or electric hot water systems need servicing? Easy.

A house only becomes a home when it finally gets hot water. We’d argue hot water is the lifeblood of any building, from apartments and hotels to restaurants and gyms. Whether you’ve recently installed a new hot water system or have an older yet trusty model, you’ve got to make sure it runs smoothly for as long as you need it. We’ll make sure it does.

Inner City Plumber’s hot water specialists are capable of servicing all makes and models of hot water systems, from single residential units to connected commercial systems. We service all types of hot water systems and all brands, including; Aquamax, Bosch, Dux, Rheem, Rinnai, Vulcan and Zip.

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We’ll guarantee your hot water systems are impeccable

Servicing a hot water system takes more than just a quick look. The more complex the system, the more comprehensive the servicing, but even single heating units require careful attention to detail. Our plumbers and licensed gas fitters will ensure every pipe, fitting, screw, and tank are perfectly secure and capable of meeting your hot water demands.

Hot water services in Melbourne

With regular servicing, you can extend the life of your hot water system for years. But as full-servicing plumbers, we can help with everything from hot water installations to hot water repairs.

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Hot water system installation

We install all electric, gas and solar-powered water systems.

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Hot water system maintenance

We offer comprehensive system servicing and cleaning.

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Hot water system repairs

From minor leaks to major floods, we can repair all system damage.

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Hot water system replacement

When your hot water unit has run its course, we have units in stock for immediate changeover.

We’ll clean up after ourselves

Servicing a hot water system isn’t always a disruptive task — but we can’t guarantee that. What we can promise you is that we’ll do everything we can to minimise any disruption to your home or business by working quickly, efficiently and neatly.

Suppliers we work with

Have your water heater serviced
in three easy steps

An expert plumber who can’t be reached and shows up late isn’t much use. With our streamlined process, booking our team is easy.

Step 1
Make the call
Morning, noon or night, our team are always available to take your call.
Step 2
Approve the plan
We work with you to design a service schedule that suits your needs.
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Step 3
We’ll send you a courtesy call when we’re coming, but you can leave us to work.

Our service areas

‘Inner City Plumbing’ is a spot-on name for a plumber operating within the inner city. That’s why we picked it thirty years ago. Of course, our operation has expanded quite a bit since then.

Today, we’re still based in the inner-city suburb of Abbotsford, but our always-equipped service teams patrol nearly 170 suburbs stretching from the Melbourne CBD to the outer suburbs.

Wide as our service area is, you better believe we still guarantee our one-hour emergency response time.

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What our customers say

Louis ClayLouis Clay ★★★★★ Shane was on time, found the problem and fixed it quickly - great service from Inner City Plumbing.Cameron MiltonCameron Milton ★★★★★ Inner City Plumbing were fantastic, everything from booking in the appointment, to the plumbers Jack and Lauchlan turning up on time, giving advice, and honestly working hard, would call them again any day of the week if I or when I need another plumbing problem resolved. I highly recommend themTsets GibbonsTsets Gibbons ★★★★★ David BruceDavid Bruce ★★★★★ Quick, efficient and friendly and most importantly did an excellent job.Nathan ChaniagoNathan Chaniago ★★★★★ Just got off the phone with Inner City Plumbing, where they saved me a few grand. Was looking to get drain grates installed on my roof. I had a previous plumber quote me a suspicious price, so I wanted a second opinion. Called up Inner City where I was redirected to Sam. After some back and forth, he explained that it was something I could easily do myself for a fraction of the cost. They could've easily charged for a visit, but instead just gave me honest and practical advice.Sean SextonSean Sexton ★★★★★ I couldn’t say enough good things about Shane, and Inner City Plumbing. Bang on time, fixed what needed to be fixed and saved me from botching replacing the shower head myself. Chilled, happy to answer questions, his ultra positive early morning vibes got the bathroom back to 100% in next to no time. Thanks so much. Cheers. Sean.Aaron MorrisonAaron Morrison ★★★★★ Inner City Plumbing were absolutely outstanding!! We needed emergency plumbing after the sewer surged back into our wet areas and flooded the floor. They were diligent and thorough, taking care of furnishings and cleaning up after themselves as they went. Extremely professional, pragmatic and very impressed.DarrenDarren ★★★★★ I was having trouble getting plumbers to commit to my job or even just call me back.Inner City Plumbing were quick to respond, came out to quote when they said they would, did the job when they said they would. The result was fantastic and hassle free.Will use them for all future needs.Costa HaraCosta Hara ★★★★★ I called Inner City Plumbing as we had a gas leak. I tried a number of plumbers in our area and no one was available to come out on the same day. Inner City Plumbing had plumber Shane arrive within the hour. Shane was awesome! He let us know the price at every stage. He showed us what needed doing and made sure everything was safe.Happy to recommend these guys. Price was great and the job was completed properly.Kerrie MaherKerrie Maher ★★★★★ Fantastic customer service. Really obliging and well organised. Would definitely recommendTom BoswellTom Boswell ★★★★★ Guy and Jack came to check a leak in our ceiling. They were incredibly professional and friendly, and patient in explaining the issue and next steps. Would highly recommend.Joy SchafferJoy Schaffer ★★★★★ Inner City responded immediately when we described our urgent situation and organised for Shane to come and investigate the leaks. He was very thorough, reassuring and considered before saying it was necessary to break some bathroom tiles. He was professional and persisted in a very difficult event. He and his team cleaned up carefully. We highly recommend ICPLONG PENGLONG PENG ★★★★★ Steve and James are professional, friendly and efficiently find the root cause of my gas plumbing issue, then fix it and test it to make sure everything is secure and working. Great job and highly recommend it if you are looking for a good plumber.Nick CrawfordNick Crawford ★★★★☆ Jean JamesJean James ★★★★★ Very prompt and efficient. Very personable plumberTab WaymouthTab Waymouth ★★★★★ Sally PeacockSally Peacock ★★★★★ Thank you for a great service, and very professional.Chris BChris B ★★★★★ Great service from initial call to job resolution. Ty explained the different options and was able to perform an immediate repair to our leaking roof. Thanks!Bridget DaviesBridget Davies ★★★★☆ Zhané Orr-O'FarrellZhané Orr-O'Farrell ★★★★★ Another fantastic experience with Inner City Plumbing. This time with Shane who removed and installed a new hot water system on the same day. Could not recommend highly enough!TaniaTania ★★★★★ Steve arrived within an hour of calling about our hot water system. He was courteous, fixed the issue and gave us a reasonable quote if we needed a replacement in the future. He also called a few days later to see if our hot water system was ok. Highly recommend this service.JD2021JD2021 ★★★★★ Guy from Inner City plumbing came out today to diagnose my faulty hot water service.There was no push for an upsell and he went above and beyond to ensure the new product was functioning as I required.Lovely guy who provided a fantastic service.Thanks Guy, greatly appreciated.Celia MurrayCelia Murray ★★★★★ It's such a relief to find local plumbers who were so professional and thorough. The team worked incredibly hard to resolve issues with bathroom plumbing in a heritage house. What we initially thought was hopefully a small issue turned out to be a massive problem with old piping. Inner City Plumbing kept us informed every step of the way, fixed everything quickly, and worked tirelessly so that we could use our bathroom as fast as possible. Would absolutely recommend them to anyone in Melbourne, and am thrilled that we've found a company we can trust and call on again if we need.Zhané Orr-O'FarrellZhané Orr-O'Farrell ★★★★★ Fantastic experience with Guy who attended my property, quickly and efficiently rectified my plumbing issue. Very personable and positive experience. Highly recommend!Nok RoutledgeNok Routledge ★★★★★ Our flat metal roof had some spots that needed recaulking. Inner City was professional and friendly. Explained to us what needed to happen to fix those in an honest manner as they would a friend. We had another (large) company came in to make a quote and glad we didn't go with them. Inner City team was much more reasonable and friendly.dong hyuck Kimdong hyuck Kim ★★★★★ Service was very quick and prompt. Call, visit, fix and sorted.greg t charltongreg t charlton ★★★★★ excellent workNicholas “Ntones” TonesNicholas “Ntones” Tones ★★★★★ Recommended. On time, right pricejs_loader
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Who is Melbourne’s best plumber? Depends on who you ask.

Browse our dozens upon dozens of 5-star reviews, and you’ll see our satisfied clients have a pretty definitive answer for you.
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All-industry expertise

We offer hot water installations and servicing for city councils, businesses and homes.
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Top-rated plumbers

Experienced, professional and punctual — everything a tradie should be.
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Tailored service

We’ll happily collaborate to personalise your service schedule or upgrade your systems.
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Customers adore us for our speed and honesty. We have hundreds of 5-star reviews.
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About us

Like every business, we aim to set ourselves apart by delivering unique services, hiring the best people and training them on the best techniques and technologies. But at the core of our business is a set of two simple principles shared by every company that cares about its craft:

  • Respect the client and their needs, time and budget
  • Respect your team and their needs, time and ambition

Following those principles has brought us lasting success. We won’t be changing them anytime soon.

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Frequently asked questions

You should have your hot water system serviced at least once a year.

A yearly service should be fine for residential settings with low to medium usage. But in high-use commercial or industrial settings, you may need to have your hot water units serviced every six months. After our initial on-site consultation, we can advise you on the most appropriate schedule for your needs.

Yes, we can. While we aren’t able to service or repair your solar energy system itself, we can ensure that every element of your solar-powered water heater system is in pristine condition.

Yes, we are. Our plumbers are also licensed gas fitters, and we can have your gas hot water system installed and maintained safely and correctly.

Ready to book?

Our friendly team are ready when you are. Give us a call to schedule your next water heater servicing.


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