Google Rating
Based on 326 reviews
Available 24/7, plumber out within the hour!

Melbourne hot water service replacement

Ready to install a new hot water system at your home or business? Our veteran plumbers are available 24/7 to get your systems up and running. Let’s chat.
Google Rating
Based on 326 reviews

Our hot water plumbers are ready when you are


Day or night

Need us to work around business hours or over the weekend? Easy.
Group 7

1h rapid response

Sudden emergency? We’ll replace your hot water unit in a flash.

5-star plumbers

When you need a reliable plumber, you know who to turn to.

Tailored solutions

We’ll help you choose the best replacement hot water system for your site.

How do you choose the best replacement hot water systems?

You ask the experts. Whether your old hot water unit was a reliable tank that simply aged out or a useless clunker that finally kicked it, you’ll need to reassess your needs to choose the right replacement unit.

Inner City Plumbing’s master plumbers assess different makes and models against your site’s unique needs. We’ll then shortlist the most efficient hot water systems so that you can make the best possible choice.

Whether you want to replace your hot water system with the same brand, or change brand, our expert plumbers can make a recommendation. We regularly work with all the big brands, including; Aquamax, Bosch, Dux, Rheem, Rinnai and Vulcan. On top of that, we install all types of water heaters:

example of new water system being installed

We never settle for less than the best

Upgrading a hot water system isn’t always just a matter of switching out the unit. Sometimes, the best way to improve efficiency and reduce energy bills is to replan your internal plumbing or optimise it with better components. We design comprehensive plumbing solutions to maximise efficiency and minimise risk.

Hot water system services in Melbourne

Our full-service plumbers can maintain your hot water systems for the duration of their lifespan. There’s a good reason why countless homeowners and building managers around Melbourne have our number on speed dial.

example of hot water system being installed
Hot water system installation

We can install all gas and electric units with ease.

example of hot water system service
Hot water system maintenance

With a yearly service, your unit will continue to run smoothly.

example of hot water system repair
Hot water system repairs

Our plumbers can be there in an hour if you need emergency repairs.

emergency services
Hot water system replacement

Let us help you compare choices and choose the best one.

We’ll keep your site neat and safe

Hot water installations can get a little messy if we’re replacing corroded pipes and installing new fittings and supports. Rest assured that we’ll make every effort to minimise disruption and to leave your site as clean as we found it.

Suppliers we work with

Replace your water heater in three steps

A day without hot water is like a day without sunshine. Not to worry. With our 24/7 phone line, you can book our plumbers as soon as you need them.

Step 1

Make the call

Need advice on a replacement water heater? Know which one you want? Tell us how we can help.
Step 2

Approve the plan

We’ll offer our recommendations with transparent replacement water heater costs and service scheduling.
icon 33
Step 3


Go ahead and get back to work or see what’s streaming on TV. Our plumbers will let you know when they’re done.

Our service areas

Thirty years ago, we started an inner city plumbing business and called it ‘Inner City Plumbing’, because we’re plumbers, not writers.

While we’re still based in Abbotsford, our trusty plumbers and gas fitters now patrol over 160 suburbs around Melbourne. We can reach any location within our service area within one hour, guaranteed, to attend to emergencies.

map of inner city plumbing service area

What our customers say

Ed MacaulayEd Macaulay ★★★★★ Prompt service with from a plumber who identified my problem and quickly fixed it at a reasonable price (taking account of the fact the service was outside normal working hours) I will keep this company in mind when I require plumbing work in the future.Ashrakat CharmyAshrakat Charmy ★★★★★ Big thanks to Jack & Guy for installing a couple of wall hung vanities.They were quick, efficient and excellent value for money.Would def hire them again for any plumbing issues!Liz KLiz K ★★★★★ Highly recommend. Courteous & helpful plumber, job efficiently done. Thank you.Rachael LudowykeRachael Ludowyke ★★★★☆ Responsive and reliable but somewhat expensive.I called Inner City Plumbing 7am Monday morning after a burst pipe overnight had our water off at the mains and unable to shower for work.They were one of the only plumbers that answered the phone and arrived promptly at 8:30am and resolved the issue in 1.5hours.I thought normal rates would apply but I think we were still charged "emergency" rates based on the final bill.Louie BizilisLouie Bizilis ★★★★★ Fantastic service very good guys to deal with very good rates and prompt on time serviceLouise BullockLouise Bullock ★★★★★ Fast, friendly and efficient service. I highly recommended Inner City Plumbing.Mirabella CalugaruMirabella Calugaru ★★★★★ Inner City Plumbing attended property to assess hot water issue. They were prompt, efficient and honest in their assessment. Extremely professional and thoroughly communicated their professional opinion. Highly recommend!eva kahanseva kahans ★★★★★ Inner City Plumbing fixed my hot water problem quickly, as well as alerting me to another potential issue in my bathroom. They responded to my initial phone call promptly and arrived at the appointed time, which was great. I will definitely use Inner City Plumbing again as the service was professional and efficient.George PapadopoulosGeorge Papadopoulos ★★★★★ Prompt, professional and very honest. I will continue to use this company and definitely tell family and friends about them. Refreshing to see that customer service still exists. Explained everything thoroughly and answered all my questions. Honestly the best company as far as tradies to work on my extensive renovation. Thanks guys!!John KiriakidisJohn Kiriakidis ★★★★★ Fantastic service received from Inner city plumbing yet again! Prompt call out, reasonable fees & friendly team. Thanks again to Sam & Inner city Plumbing for doing an amazing job!!!Highly recommended!!!!! JohnJSSTEANEJSSTEANE ★★★★★ JSSTEANEJSSTEANE ★★★★★ Fantastic customer service, both over the phone and with plumbers who fixed my gas leak and hot water. Explained the problem and quoted the cost before carrying out any work.Thanks for the help.Highly recommend Inner City PlumbingLouis ClayLouis Clay ★★★★★ Shane was on time, found the problem and fixed it quickly - great service from Inner City Plumbing.Cameron MiltonCameron Milton ★★★★★ Inner City Plumbing were fantastic, everything from booking in the appointment, to the plumbers Jack and Lauchlan turning up on time, giving advice, and honestly working hard, would call them again any day of the week if I or when I need another plumbing problem resolved. I highly recommend themTsets GibbonsTsets Gibbons ★★★★★ David BruceDavid Bruce ★★★★★ Quick, efficient and friendly and most importantly did an excellent job.Nathan ChaniagoNathan Chaniago ★★★★★ Just got off the phone with Inner City Plumbing, where they saved me a few grand. Was looking to get drain grates installed on my roof. I had a previous plumber quote me a suspicious price, so I wanted a second opinion. Called up Inner City where I was redirected to Sam. After some back and forth, he explained that it was something I could easily do myself for a fraction of the cost. They could've easily charged for a visit, but instead just gave me honest and practical advice.Sean SextonSean Sexton ★★★★★ I couldn’t say enough good things about Shane, and Inner City Plumbing. Bang on time, fixed what needed to be fixed and saved me from botching replacing the shower head myself. Chilled, happy to answer questions, his ultra positive early morning vibes got the bathroom back to 100% in next to no time. Thanks so much. Cheers. Sean.Aaron MorrisonAaron Morrison ★★★★★ Inner City Plumbing were absolutely outstanding!! We needed emergency plumbing after the sewer surged back into our wet areas and flooded the floor. They were diligent and thorough, taking care of furnishings and cleaning up after themselves as they went. Extremely professional, pragmatic and very impressed.DarrenDarren ★★★★★ I was having trouble getting plumbers to commit to my job or even just call me back.Inner City Plumbing were quick to respond, came out to quote when they said they would, did the job when they said they would. The result was fantastic and hassle free.Will use them for all future needs.Costa HaraCosta Hara ★★★★★ I called Inner City Plumbing as we had a gas leak. I tried a number of plumbers in our area and no one was available to come out on the same day. Inner City Plumbing had plumber Shane arrive within the hour. Shane was awesome! He let us know the price at every stage. He showed us what needed doing and made sure everything was safe.Happy to recommend these guys. Price was great and the job was completed properly.Kerrie MaherKerrie Maher ★★★★★ Fantastic customer service. Really obliging and well organised. Would definitely recommendTom BoswellTom Boswell ★★★★★ Guy and Jack came to check a leak in our ceiling. They were incredibly professional and friendly, and patient in explaining the issue and next steps. Would highly recommend.Joy SchafferJoy Schaffer ★★★★★ Inner City responded immediately when we described our urgent situation and organised for Shane to come and investigate the leaks. He was very thorough, reassuring and considered before saying it was necessary to break some bathroom tiles. He was professional and persisted in a very difficult event. He and his team cleaned up carefully. We highly recommend ICPLONG PENGLONG PENG ★★★★★ Steve and James are professional, friendly and efficiently find the root cause of my gas plumbing issue, then fix it and test it to make sure everything is secure and working. Great job and highly recommend it if you are looking for a good plumber.Nick CrawfordNick Crawford ★★★★☆ Tab WaymouthTab Waymouth ★★★★★ Zhané Orr-O'FarrellZhané Orr-O'Farrell ★★★★★ Fantastic experience with Guy who attended my property, quickly and efficiently rectified my plumbing issue. Very personable and positive experience. Highly recommend!Nicholas “Ntones” TonesNicholas “Ntones” Tones ★★★★★ Recommended. On time, right pricejs_loader
picture of owner

Melbourne’s best plumbers? We’re flattered!

We do our best to be the best, and we endeavour to treat all of our clients with the respect they deserve by offering transparent prices, arriving on time and taking their unique needs seriously. Based on our reviews, we’re proud to see our efforts have paid off.
why 1

All-industry expertise

City councils, commercial building managers and real estate developers trust our plumbers absolutely.
why 2

Top-rated plumbers

Don’t just take our word for it — browse our reviews and see what all the fuss is about.
why 3

Tailored service

We’re always happy to collaborate to ensure you’re confident in every decision you make.
Google__G__Logo 1
Customers adore us for our speed and honesty. We have hundreds of 5-star reviews.
star ratings

About us

Every successful business is built on the same set of principles:

  • Respect the client and exceed their expectations
  • Respect your team and encourage their development
  • Take pride in the work

As a family-owned business, pride is everything to us. We’re in the awesome position of being able to practice our trade surrounded by our loved ones, and to pass on our knowledge and learn from each other every day. Sticking to our principles has kept us on track for thirty years. We look forward to working with each other for thirty more.

award 1
award 2
award 3
picture of the team

Frequently asked questions

Water heaters should be assessed for replacement every ten years.

With proper maintenance, a water heater can last fifteen to twenty years. But you should be vigilant about signs of wear and tear and have them serviced yearly.

Ready to book?

Give us a call 24/7 for a consultation to discuss replacing your water heating system.


Available now